Life Happens, Be Prepared
The Roadside Protect automobile assistance plan has been designed to reduce the impact of many of the inconveniences and burdens that accompany automobile ownership.
Roadside Assistance

The Roadside Protect automobile assistance plan has been designed to reduce the impact of many of the inconveniences and burdens that accompany automobile ownership. Whether the issues are auto maintenance, automobile breakdown, or automobile accidents, this plan has been designed to enhance your automobile experience.

Roadside Protect Services:

  • Vehicle Towing
  • Vehicle Extrication
  • Vehicle Lock-Out
  • Vehicle Fuel Delivery
  • Vehicle Tire Change
  • Vehicle Jump Start

Roadside Protect Services Include:

  • Telephone roadside dispatch 24 hours a day, 7 days a week, handled by a live agent
  • 3 claim limit per year for each active member
  • Coverage for the member and one additional adult driver in the household in any car they drive
  • Maximum benefit is $100 per claim
  • Full road and towing services to the nearest service facility for all self-propelled, four wheel vehicles, trucks, and recreational vehicles with a gross vehicle weight up to 10,000 lbs. Vehicles must be designed, licensed and used for private, on‐road transportation.
  • Gasoline/fuel delivery service and battery jumpstart only available for recreational vehicles and trucks with more than four wheels and a gross vehicle weight up to 10,000 lbs.
  • Motorcycle service

Roadside Protect Service Excludes:

1. Service if member is not with the disabled vehicle. 2. Transportation for the member to the vehicle for service or from the vehicle to another destination after service has been rendered. 3. Service will not be rendered in areas not regularly traveled, such as vacant lots, beaches, open fields, or other places which would be hazardous for service vehicles to reach. 4. Towing a vehicle off a boat dock or marina. 5. Delivery or repair of tires. 6. Installation or removal of snow tires and chains nor dismounting, repairing, or rotating tires. 7. Vehicle’s storage charges. 8. Cost of parts, installation, products, materials, impounding, and additional labor relating to towing. 9. Service of any kind on vehicles used for commercial purposed or using dealer tags (Note: All trucks in New York have commercial license plates whether they are used for business or pri- vate use. If the truck is used for private use, we will dispatch.) 10. Service for taxicabs, tractors, boats, trailers, dune buggies, or vehicles used for com- petition, or stolen vehicles. 11. Service for unlicensed vehicles. 12. Service for vehicles with expired safety inspection sticker, license plate sticker, and/ or emission sticker(s) where required by law. 13. Service for vehicles illegally parked or impounded. 14. Repeated service calls for a car in need of routine maintenance. 15. Service when a vehicle is snowbound. We do not hoist, winch, or shovel vehicles from unplowed roads, snow banks, snow- bound driveways, or curbside parking.

 

 

 

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