Knowledge Base

  • DigitalVault Video Tutorials
    • 1. Getting Started With Your DigitalVault Plan

      Get started using your DigitalVault account by watching this help tutorial which will walk you through editing your primary account information, updating your vital medical information for emergency access, and the download of your LifeCard Plans card....

    • 2. Adding Dependents to Your DigitalVault Plan

      This video will walk you through how to add your spouse or partner and your dependents to your DigitalVault account. You will be shown how to edit their vital medical information and how to download their LifeCard Plans card. Click Here for a Writt...

    • 3. Adding an Agent to Your DigitalVault Plan

      In this video we will show you how to add an agent to your DigitalVault account. An agent is an individual or entity that you want to have access to your medical information and documents. Click Here for a Written PDF Version of this Tutorial [1] ...

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  • DigitalVault User Guide
    • Can't find the help I need.

      I can't find the help I need. I have an issue that's not covered here. Where can I find more help? * Visit our HELP CENTER and search for your issue. If there is no topic or resolution for your problem SUBMIT A TICKET at CONTACT US and provide deta...

    • Do you have a glossary of terms?

      There are terms in the document I don't understand, where can I find definitions or more information? * We have provided a brief glossary of common terms you may encounter in your documents. * To access the Glossary click here [1]. Links: ----...

    • How do I create a version of my document for my spouse/partner?

      * First, be sure to download a current version of the document filled in with the answers you entered in the questionnaire. In fact, it might be wise to complete your document, print it, sign/notarize it, and then upload the PDF to your account BEFORE...

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  • FAQ
    • Q: How do I get started?

      A: Compare the DigitalVault plans and choose the plan that's right for you and your loved ones.

    • Q: How does the "do-it-yourself" part work?

      A: Through the account LifeMinder(tm) System you schedule reminders to prompt you to complete your documents and other account set up activities When reminded, return to your DigitalVault plan when ready to enter your essential information and complete yo...

    • Q: How many of my family would be covered through one account fee...

      A: An individual DigitalVault Account fee enables a primary account holder and spouse/partner and all dependents to store their data and access of two copies of documents when applicable (such as the Living Will documents).

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  • Glossary
    • What is a Co-Trustee?

      CO-TRUSTEE: a trustee of a trust when there is more than one trustee serving at the same time, usually with the same powers and obligations. Occasionally a co-trustee may be a temporary fill-in, as when the original trustee is ill but recovers. The co-tru...

    • What is a Contingent Beneficiary?

      CONTINGENT BENEFICIARY: a person or entity named to receive a gift under the terms of a will, trust or insurance policy, who will only receive that gift if a certain event occurs or a certain set of circumstances happen. Examples: surviving another benefi...

    • What is a Contingent Interest?

      CONTINGENT INTEREST: an interest in real property which, according to the deed (or a will or trust), a party will receive only if a certain event occurs or certain circumstances happen. Examples: surviving a person who had a life estate (the right to use ...

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